Return & Exchange Policy | Saree Manufacturers in Surat India

Return & Exchange Policy

Welcome to Rangkari by Shilpa
The Return & Exchange Policy | Saree Manufacturers in Surat India | Rangkari By Shilpa ensures a smooth shopping journey. This policy applies to all orders. Please review our guidelines before you shop our exquisite collections.
As a premier Hand Dyed Saree Manufacturer, we prioritize your satisfaction. Excellence is our standard in every fold.
Our policy ensures transparency for every buyer worldwide. At Rangkari by Shilpa, we value your trust.
Please read these terms carefully. They ensure a seamless shopping experience with us today.
As a top boutique, we maintain strict quality checks. Our team inspects every saree before dispatch.

Return & Exchange Policy | Saree Manufacturers in Surat India | Rangkari By Shilpa

1. Exchange Policy
We offer exchange only for approved claims. Valid reasons for an exchange include:
  • Damaged product received during transit.
  • Wrong item delivered by our team.
  • Manufacturing defect found on arrival.
Customers must contact us within 48 hours of delivery. Please provide proper photos or videos as proof.
We verify all exchange requests thoroughly. Timely communication helps our team process your request fast.
Our goal is to resolve issues quickly. We value your time and investment in our craft.
2. Return Policy
Currently, we do not offer returns for specific reasons. These include:
  • Change of mind after purchase.
  • Color expectation difference due to screens.
  • Personal dislike of the fabric style.
  • Incorrect size selection by customer choices.
Our policy helps keep our prices competitive. We strive to describe every item in our catalog accurately.
Please understand that these guidelines are final. We ensure total clarity for all our shoppers.
Check all product details before you buy. Our team is available for any questions.
3. Product Condition
Products must be unused and unwashed. Original packaging and tags must remain intact for any resolution.
Maintaining the condition is vital for our operations. Items that fail inspection will be sent back.
We cannot accept items that show signs of wear. Please handle your purchase with care.
Each piece represents hours of skilled labor. We protect the integrity of our artisanal work.
4. Non-Exchangeable Items
  • Used or washed sarees of any kind.
  • Products without original brand tags attached.
  • Customized or altered products made for you.
  • Sale or discounted items from our store.
These exclusions are part of our standard procedure. Please check your cart carefully before finalizing.
Custom orders involve specific costs and effort. We cannot resell items made to your measurements.
Sale items are sold as-is. Please read the description carefully before checkout.
5. Refund Policy
Refunds apply only if a product is unavailable. Our professional support team must approve every refund.
We process refunds according to a strict timeline. Your patience during this process is appreciated.
Credits will show in your account shortly. We follow standard banking protocols for all transactions.
Our finance department handles these requests with care. You will receive a notification via email.
6. Contact Us
Contact our support team for any request. Provide your Order ID and clear images of the product.
We are here to help you effortlessly. Thank you for shopping with Rangkari by Shilpa.
We appreciate your support of traditional craftsmanship. Our policy aims to protect your interests.
We want every customer to feel confident. Your trust helps us grow our heritage brand.
Email us for direct assistance today. We usually respond within twenty-four business hours.
Our customer care experts are ready to assist. We ensure a smooth experience for every buyer.
Quality is our promise to you. Every saree tells a story of Indian art.
We stand by our products and service quality. Experience the world of hand-dyed beauty today.
Your feedback helps us improve our services. Contact us if you have suggestions or concerns.
Explore our collection with complete peace of mind. We look forward to serving you again soon.
Our heritage designs require delicate care and attention. Thank you for choosing authentic Surat textiles.
Reviewing our guidelines ensures clarity for all shoppers. This document outlines your rights and our duties clearly.
We maintain higher standards for our brand. This document serves as our formal agreement with you.
Thank you for reading our guidelines. We appreciate your attention to these important shopping details.
Following our rules helps us serve you better. We value your commitment to our quality policies.
Our team strictly upholds the company rules. This ensures fairness for all our global customers today.